Author Jennie Goutet

Shipping policy

 

Last updated: 05 May, 2026

1. Digital Products

Most products sold on this website are delivered electronically. After purchasing your ebook or audiobook, you will receive access to your digital product via a download link in an email from BookFunnel. Delivery is typically immediate, but may take up to a few minutes depending on processing. You can check out Purchasing Tips for more details on the digital products.


2. Printed Books (Paperback & Hardback)

Printed books are fulfilled and shipped by our print partner, BookVault.

  • Orders are processed and printed on demand
  • Production typically takes a few business days before shipping
  • Shipping times vary depending on your location and selected delivery option
  • Tracking information will be provided when available
  • It is recommended to choose tracked shipping to avoid lost or missing orders

3. Merchandise

Merchandise (such as apparel or other printed items) is fulfilled and shipped by our partner, Printful.

  • Items are made to order
  • Production time is typically 2–7 business days
  • Shipping times vary by destination
  • Tracking information will be provided once the order ships

4. Shipping Locations

Physical products can be shipped to most countries. Availability and shipping options may vary depending on your location.


5. Shipping Costs

Shipping costs are calculated at checkout based on your location and the items ordered.


6. Delays

Delivery times are estimates and may be affected by factors outside our control (such as customs, carrier delays, or high demand periods).


7. Lost or Damaged Items

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at author@jenniegoutet.com. We will work with our fulfillment partners to resolve the issue.


8. Contact

For any questions regarding your shipping, please contact: Jennie Goutet
Email: author@jenniegoutet.com

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